• Skips placed on any property will require written agreement by the property owner or owners that the area the skip will be placed and access to the area is suitable for this use.
• Work will commence on the agreed date; access will be required to the area where the work will take place and for the erection of scaffolding prior to work commencing.
• Any additional work and costs not listed on the quotation will be agreed in writing prior to work commencing.
• Work will be guaranteed from the date of the invoice for the duration stated on the guarantee. The guarantee covers materials and workmanship. To the extent that any damages are due to lack of maintenance, misuse of materials / goods, strong gales, hurricanes, lightening, earthquakes, vandalism, alterations or additions to the project, such damages are excluded from coverage under our guarantee.
• A copy of the company public liability insurance & certificates for organisations we are registered members of are available upon request.
• Payment due on invoice on completion of work.
• The contract is agreed between the customer and Chameleon Design & Build Ltd when the customer agrees to the quote on our Tradify System.
• All deposits are non-refundable once the materials have been ordered / purchased.

Complaints Procedure

• In the event any service call may be required, Chameleon Design & Build Ltd must be contacted within 30 days. You can contact us either by telephone or post. Please contact: Chameleon Design & Build Ltd, Unit 5C Seymour Road, Kingswood, Bristol, BS15 1SD. Tel: 07586 500979

Health & Safety

• Whilst work is carried out on any property children & pets must be supervised at all times.
• During work it may be necessary to cordon off areas with barrier tape or signs, these must be obeyed and not crossed.
• ​No access to the scaffolding or ladders or use of company equipment is permitted unless authorised by Chameleon Design and Build.
• We will; so far as it is practical ensure that:

1. Adequate resources are provided to ensure that proper provision can be made for health and safety. Risk assessments are carried out periodically revised.
2. Systems of work are provided and maintained that are safe and without risks to health.
3. Arrangements for use, handling, storage and transport of articles and substances to use at work are safe and without risk to health.
4. All employees are provided with such information, instruction, training and supervision as is necessary to secure their health and safety at work and to others who may be affected by their actions.
5. Where appropriate, health surveillance be provided by us for employees.
6. The provision and maintenance of all plant machinery and equipment is safe and without risk to health.
7. That the place of work is safe and that there is safe access to work at heights.
8. Monitoring activities are undertaken to maintain agreed standards.

• It is the duty of all employees at work:

1. To take reasonable care for the health and safety of themselves and of others persons who may be affected by the acts or omissions of work and cooperate with us fulfilling our statutory duties.
2. Not to interfere with or misuse anything provided in the interest of health and safety.
3. Abuse or aggressive / inappropriate behaviour to staff members or contractors will not be tolerated.

Chameleon Design & Build Ltd